RESIDENTIAL LETTINGS

TERMS & CONDITIONS OF BUSINESS

As Estate Agents we are required under section 18 of the Estate Agency Act 1979 including the New Orders and Regulations 1990 to set out our terms of business prior to taking instructions to market your property and to confirm all related services offered to you and any prospective purchaser or tenant. These Terms of Business outline the services we provide to landlords and should be read in conjunction with the landlord guidance notes in this document.

Under the Unfair Terms in Consumer Contracts Regulations 1994 we are required to ensure that our terms of business are fully understood and acceptable. If you do not understand or do not wish to accept any of our terms please tell us and we would be pleased to discuss them with you. By signing the attached instruction form you are confirming that you understand and accept to be bound by all the terms and conditions stated.

A. PRIMARY LETTING SERVICE
10% PLUS VAT AT THE GOVERNING RATE

1. UNDER OUR LETTING SERVICE, we will:
   • Market the property and, unless otherwise agreed, accompany prospective tenants to view the property
   • Negotiate an acceptable rent and tenancy terms and obtain references on the prospective tenant as appropriate. This will usually be via the services of a Credit Reference Agency.
   • Prepare or administer an appropriate Tenancy Agreement for signature by yourself and the tenant. Note this is subject to an additional charge – see A.2 below.
   • Where instructed, arrange on your behalf and at your cost for the required safety regulations inspections to be undertaken prior to the start and throughout the term of the Tenancy. See Your Legal Responsibilities - Safety Regulations above.
   • Except in the case of an Assured Shorthold Tenancy hold the tenant’s deposit as stakeholder throughout and until the end of the tenancy.
   • In the case of an Assured Shorthold Tenancy, forward the deposit to the administrator of the Custodial Tenancy Protection Scheme in accordance with the Tenancy Deposit Protection regulations under the Housing Act 2004 where it will be held until the end of the Tenancy.
   • Receive the rent from the tenant (unless otherwise instructed), and forward this to your bank, less our fees and any other appropriate deductions.
   • Arrange for the creation of a professional Inventory of Contents and Schedule of Condition of the property by an independent inventory firm and for the checking of the inventory at both the start and end of the tenancy. The cost of the inventory creation and check-in is payable by you. The cost of the check-out is payable by the tenant. Should a tenancy not proceed for any reason, any inventory costs incurred must be met by you.
   • At the end of the tenancy serve any appropriate notices as requested, and/or negotiate any renewal or extension of the tenancy agreed between you and the tenant.
   • At the termination of the tenancy send the inventory check-out report to you and to the tenant for action and costing. Upon receipt of confirmation from both yourself and the tenant of the agreement reached between you of any deductions to be made from the Deposit for repairs, replacements and cleaning, we will arrange for the funds to be dispersed by the Custodial Scheme administrator.
     
     
2. FEE FOR LETTING SERVICE
   • 10% plus VAT of the gross rent payable for the full term of the tenancy as stated in the Tenancy Agreement.